In order to keep things sailing smoothly, we have some policies and requirements that we urge all guests to look over before visiting our family pool.  

please read the following carefully!

     Due to the current concern of Covid-19, we are implementing some new (temporary) policies ​in order to ensure a safe environment for all of our guest families.

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1.  We no longer enforce mask rules for everyone while on our premises.  We encourage you to please feel free to continue wearing your face mask, if that is what your family is comfortable with.

 

2.  All guests (children, too, please!) must sanitize their hands upon entering our facility.  We will provide hand sanitizer on premises.

 

3.  For the time being, we do not have a bathroom available for our guests.  Please come prepared.  Many of our guests bring portable potty solutions for their kids, and dispose of the contents properly in our big trash bin located near the back door.

 

4. We are asking that no more than one adult accompany each child to class : 1 adult to one .  We will allow 2 adults per household to chaperone the children to class (although we would prefer one chaperone if possible).

  - All mommies and babies participating in the mommy and me class must please come with mommy (or whichever caretaker is participating in the class), and baby only.  

 

5. NO strollers (car seats are fine) in our backyard during this time, as it would inhibit mobility to area 2, and essentially the exit route.

 

6. Please, no eating in the backyard. We are not able to get out of the pool and clean any food messes left behind during swim hours.

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  • All guests partaking in pool time with us MUST turn in the signed and completed Registration Packet on your first visit, before entering the water.  

  • Any child under the age of 3 MUST wear NON-disposable swim diapers in our pool during their swim time.   ONLY cloth diapers are acceptable.  This includes children who have been potty-trained.

  • Parents must NEVER leave the property during their child’s time in the water.  There are absolutely ZERO exceptions.  All children must remain under the constant supervision of their guardian at all times on our property.  

  • If you are a guest at our family pool, or another hosting family’s pool, we ask that NO MORE than 2 additional guests accompany the student to class.  We do not want a high volume of clients on the property, in order to help keep the pool deck a SAFE and DISTRACTION FREE zone - and out of respect to the hosting families (ourselves included).  

  • We require at least 1.5 hours of time in the pool, if you are considering having one of us over for a home visit.  

  • If you are interested in hosting from your home, we require the pool to be HEATED to a temperature of at least 90 degrees.  If there are any problems with the pool heater, and you need to cancel swim, we ask for at least 8 hours notice beforehand, and that you schedule a make-up  day to accommodate any guests that may have missed out on their time in the water with us.  

  • We encourage you to always show up around 5 minutes early for your swim time, to allow time for you to get changed and ready to swim.  We ask that you please do not come more than 10 minutes early.  **DUE TO COVID, WE ASK THAT NO GUESTS ARRIVE MORE THAN 5 MINUTES BEFORE THEIR SWIM TIME.**

  • If your child has a FECAL INCIDENT in the pool, you are 100% financially responsible for the cost of the cleanup ($250 per incident).  

  • Our family has  ZERO TOLERANCE when it comes to physical, or verbal violence.  If at any time you or your child pose a physical threat to anyone at our home,  you will be asked to remove yourself from our property and will NOT be allowed to participate in swimming with us any further.  

  • We reserve the right to refuse our services to ANYONE for ANY reason, at ANY time.

  • We rely on a basic code of conduct and ask every guest to please be respectful of the hosting homes, other guests on the property.  If at any time any of these policies are breached, we reserve the right to terminate membership in our program.

  • Cancellation for lessons must be received via email at least 8 hours before your appointment time, in order to receive make-up credit for your missed session.

  • If you plan to discontinue lessons, we need at least 30 days notice, or you will be charged a $40 late cancellation fee.